The newest addition to the HomeAway Software® suite of tools, Glad to Have You is a custom mobile app designed specifically for your brand and that integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest technology; designing simple, user-friendly interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.
Save time. By providing information like restaurant recommendations, directions to the beach, or where to find the towels to your guests upfront, you reduce calls and emails to your staff. Properties have seen reductions in calls and emails by 75%!
Increase revenue. Glad to Have You’s powerful analytics and reporting tools help you increase revenue through targeted marketing before, during, and after a guests’ stay.
Create even better vacations. Glad to Have You gives guests the information they need anytime, anywhere, which means they can spend less time planning and more time vacationing.
Everything a guest needs to know about their vacation is in their pocket or purse with your guest hospitality mobile app.
Information you share in the app is specific to each guest, giving them a highly personalized experience that’s always in reach. Better yet, you can pick and choose what information you’d like to share, including:
The best part of the app? It helps reduce support calls to your office and keeps your phone lines open for new bookings. By giving your guests essential information about their vacation, they’re better informed and less likely to tie up your phone lines and staff.
All of this information is available to your guests in three different formats, just in case someone wants to completely unplug while they’re on vacation.
Your app gives you insight into what interests your guests, including restaurants, activities, and nearby events. Use this information to send special offers or construct targeted marketing campaigns to bring them back again and again.
Communicate with your guests without having to pick up the phone! Your guest hospitality mobile app lets you send push notifications to guests for instant, responsive communication. Plus, you can see which guests have opened each message so you know who you need to follow up with.
Get highly personalized, positive reviews from your guests with automatic push notification reminders! On average, guests who leave a review via their mobile hospitality app rate their stay 4.5 out of 5 stars.
Generate more revenue by giving your guests everything they want on a vacation. Your mobile app makes it easy to tell guests about the services you offer before and during their stay, letting them plan a great vacation while increasing your revenue.