Our reservation system and calendar were designed to get the job done, fast. We know reservationists and front desk staff are busy fielding phone calls, answering emails, and addressing guest concerns. That’s why our reservation system gives you key information first and saves you from clicking through multiple screens just to find a phone number.
Color-coding shows you quickly if a reservation is paid for, confirmed, or overdue. You can choose to display guest name, ID number, value of the booking, and more directly on the calendar so you never have to navigate away. The calendar display makes it easy to see what properties are available, how busy next week looks, and where you can squeeze in a last-minute guest.
The reservation calendar is also a convenient starting point for day-to-day management of guests.
Each reservation shows a complete guest history, including key contact details, communication, and information about previous stays. You can view payment schedule and status, as well as check on any housekeeping or maintenance requests that took place during the reservation.
A completely integrated guest review system tracks and stores reviews left after a reservation. You can share these reviews on your website and on the websites of all of your integrated distribution channels. If you want to respond to a review, you can do so directly from your property management software.