Binders in each unit used to be the best way to share property information and local recommendations with guests. Now, guest hospitality has gone digital with our guest hospitality mobile app!
Our guest hospitality mobile app, also known as Glad to Have You™, gives guests everything they need at their fingertips before and during their stay. Using a smart “phase of stay” system, the app shows critical information you want to share with your guests at the right time. Here’s how it works:
The design of your app is fully customizable, so it’s a great tool for building a recognizable, professional brand.
It’s also a great tool for expanding your marketing database. When your leaseholding guest first opens the app, it prompts them to share it with the rest of the travelling party, giving you access to guest-of-guest email addresses. The app tracks each user’s activity, providing detailed analytics about their interests based on what they look at and interact with when browsing. This lets you make targeted activity or package recommendations and even showcase other properties for their next vacation!
Push notifications allow you to communicate with your guests in real time. This is a great tool for managing maintenance requests from guests, alerting them of incoming inclement weather, or reminding them to lock the door when they check out.