"With how strong HomeAway is in the industry, not only giving us the best tools and technology, but on the distribution side, the advocacy side, growing the awareness of vacation rentals – all of that was a part of our decision to stick with the HomeAway team, and move forward with V12."
"I've definitely seen an increase in the happiness of our reservation staff. They all love Escapia. They love the ease of use. It is very user friendly"
"Having Escapia is almost like free money. They send us so much revenue, that I hope our competitors don't figure it out and sign up..."
Choosing a new software? "...I don't see a downside... (HomeAway) tries to corral us all and help us as an industry... It's all positive."
"I would choose Escapia again. Especially for the cloud accounting that it has. To be able to work remotely. All you need is an internet connection and a computer."
"They give me great service - excellent service! It just makes my job so much easier."
"I can surely be one of the first to complain, but I also wanted to let you know I am impressed with the improved response time in support. What use to take 2 – 3 days (or more) is now being responded to/resolved in 2 – 3 hours."
"I wanted to share something with you regarding our Escapia website. We mailed a letter to the lakefront property owners in our area telling them about our website. Soon after we received an email from one of our competitor's who was really impressed with it. So much so, that he wants to do a deal where we handle the vacation rentals, they refer rental clients to us and we refer sales clients to them: Our competitor will now become our partner. I didn't realize how awesome the website was until I compared it to the competition. Thank you for a job well done!"
HomeAway Software seems genuinely concerned with helping us succeed in our industry.
"My future with HomeAway Software is great! It is becoming apparent that we are all pulling in the same direction."
"We love everything about the Escapia solution. The product is great, the team has never let us down, and I can’t imagine why everybody isn’t using Escapia!"
"I have 30 years experience in the rental industry and can say without reserve, that I can recommend HomeAway Software to anyone looking to find a reasonably priced and very efficient rental management software.”
"Everything, from the extensive documents provided, the clear timeline, the follow up emails, the training (phone and video), plus the portal design in-take, has been a highly professional experience and that's how I like it!"
"Our business is growing by leaps and bounds and we are now handling more than 3 times the number of bookings per person per week than we were able to just 2 years ago. And, our overall guest satisfaction ratings are way up!"
"Thank you for your insight, teaching and professionalism as we considered a possible vacation rental management software change to keep up with the times. Your ability to put us at ease is second to none."
"They clearly know where the industry is going, and are making our lives easy. If I was not using Escapia, I would be very concerned I was missing the boat"
"The Vacation Rental Software application really works! It does everything we need it to do."
"My Company is more lean and mean since we started using Escapia. One employee does now what two did before."
"Escapia has streamlined our leasing/management procedures immensely. Your company will only benefit from the Escapia management system. Escapia is the top management system on the market today."
"Being a small business and not having the benefit of a staff member to deal full time with computer related problems left us looking for a system that would eliminate the necessity to buy additional hardware and software and the headaches of maintaining all this. Escapia takes care of all that for us."
"We made the smartest decision to go with the Escapia vacation rental software system."
"We have been using Entech since 1998 and have been extremely pleased by the customer service. The support folks are always responsive, and seem to truly care about providing solutions to any issues or problems. We’re also excited about the great results we get from HomeAway Software's various channel partner sites to extend the marketing of our properties to a much wider audience. It’s simple and easy for us to select property listings and automatically populate these distribution sites with continuously updated information and availability. Thanks so much for helping my business be a success!”
"Beyond being the state-of-the-art in vacation rental software, the folks on the Escapia team always keep their word, and I know I can always count on them."
"As a V12 client for over three years, I have to say, I love my software. The capabilities of V12 support every division of my business. Whether it’s reservations, housekeeping, maintenance, distribution or the most robust accounting module available on the market, V12 does it all and does it better than any other product available. I look forward to being a V12 client for many years. With the infusion of new capital and markets brought about by the HomeAway purchase, the future is brighter than ever!”
"We at Lowery’s Vacation Homes have been a client of PropertyPlus for nine years now. Apart from the ease of using the system, we particularly like the service and support combined with a friendly and prompt response to any query we may have. Remote access enables us to operate the system when away from the office which reduces abortive work and wasted journeys. Finally, the annual Rezfest conference is a blast! Great hospitality from PropertyPlus and the opportunity to meet colleagues in the same industry from throughout the US and beyond. Keep up the good work!"
"V12.Net has been working wonders for me now for many years. I have watched it grow and become what it has. ISI link and working with all the channel partners has been so helpful to me in increasing my rentals at Island House. Thanks to all of you for all of your hard work!”
"Escapia focuses on continuing to learn in the areas that will differentiate them in their market. This focus is what gives their clients, like me, the highest opportunity for exponential growth in the Vacation Rental Industry. My inventory has substantially increased after going with Escapia. Escapia has definitely enhanced my business."
"PropertyPlus has been a big part or our success and the support staff has been great. We just recently took on another condominium association that uses another reservation software program and their product and support doesn’t even compare to the PropertyPlus staff. It is my main objective to get this location on property plus in the near future. PropertyPlus in my opinion is the best reservation software period. ”
"I find the Entech System to be the most user friendly system I've ever used! I'm pretty efficient on a computer but would be thrown by a less user-friendly system. I had no trouble making client reservations the first time since the linkage from one subject to another is instantaneous! And direct! The whole system is logical and for me, that is essential. Entech Software does all the work and all I have to do is hit the right buttons. So easy! Entech support team is always helpful and ready to solve whatever problem we are having. Usually it's my own stupidity! "
"HomeAway Software has brought in more staff, more value and more implementations that we may not have seen otherwise, so I am anxious to see what else will come in the future."
"I was a novice at vacation rentals when I first started using the Entech program. The program is fast and efficient when booking new guests, looking for availability in units and allowing guests to book online directly on the website. According to my accountant, the software system provided by Entech is amazing and has every report and function needed to pay owners, year-end taxes, quarterly county taxes, insurance payments and provide any and all accounting information needed by guests, owners or taxing authorities. However, the best part of Entech is the year-long customer service provided by Entech. There are no questions that the customer service group cannot answer. They are well trained and understand the system incredibly well. The Entech program has simplified and organized my vacation rental business."
"Before Escapia, we were using multiple systems to run our business. There was so much room for errors. With Escapia, everything is in the same system and fully integrated - everything is in ONE place!"