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EscapiaWEB™ & gladRESPONDER™, Working Together at Last

Tags: EscapiaWEB, gladRESPONDER, 2014, Webinars

You heard it first at RezFest®. Now we're ready to roll it out.

The same gladRESPONDER functionality you’ve come to know and love for your distribution sites is now available for your EscapiaWEB inquiries as well! Introducing our new link that will allow your EscapiaWEB inquiries to flow right in to your gladRESPONDER system. Now you can get those inquiries answered within 90 seconds, just like your distribution site inquiries.

Get the step-by-step instructions on how to start saving time, just like you have been for your distribution sites.

  • Save time. Reduce repetitive inquiry-related calls to focus on what matters most.
  • Deliver alternatives. Present the next best property to inquiries when the selected property is not available.
  • Respond clearly. Reply to your guests with crisp, clean, consistently branded messages that allow your guests to make a reservation right from your email response.

Get Help

If you have any problems following the instructions or getting the link up, please contact our support team. Submit a ticket for Glad to Have You™ or gladRESPONDER™ or call 855-275-4523 Monday – Friday, 8 a.m. – 7 p.m. CST and press 2 for support.

New Monthly Glad Webinars

We are pleased to announce live webinars on the first Wednesday of every month starting in November. Whether you've been our customer for years or just days, these topics will be a great review of Glad Products for any member of your team. The webinars last approximately 30 minutes and close with a live Q&A session with our team members. Check our webinar page to see new dates, times, and links to registration.

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